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BSB42015 Certificate IV in Leadership and Management

This nationally recognised course is ideal if you are new to a supervisory or management role and need to build your leadership confidence and skills. You will be equipped to provide leadership and guidance to others and take responsibility for the effective functioning and performance of the team and its work outcomes.

It is an introductory course for supervisors, team leaders as well as frontline and mid to upper level managers. It is a perfect qualification for people who find themselves in a supervisory role without any formal training in management or supervision.

The nationally recognised training is open to anyone studying in Australia.

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  • Duration18 months
  • DateEnrolments for 2020 open on February 1. (Participants can enrol at any time during the calendar year)
  • Delivery ModeOnline
  • Trainer(s) Helen Brooks
  • Fees$1850

The BSB42015 Certificate IV in Leadership and Management is a nationally recognised qualification.

The training is suitable for individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. There are no entry requirements for this qualification. Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. Please discuss this with our course coordinator when you enrol.

The total number of units required for completion for the course is 12 units (4 core, 8 electives). 

On graduation, some of the career prospects could include
- Supervisor
- Line Manager
- Management Roles
- Operations Coordinator


  • BSBLDR401 Communicate effectively as a workplace leader

  • BSBLDR402 Lead effective workplace relationships

  • BSBLDR403 Lead team effectiveness

  • BSBMGT402 Implement operational plan


  • BSBCUS401 Coordinate implementation of customer service strategies

  • BSBCUS403 Implement customer service standards

  • BSBLDR404 Lead a diverse workforce

  • BSBMGT401 Show leadership in the workplace

  • BSBMGT403 Implement continuous improvement

  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

  • BSBWOR404 Develop work priorities

  • TAEDEL404 Mentor in the workplace

On graduating from this course you could consider completing the Diploma in Leadership and Management

For information on your study options email or speak to our course coordinator on (02) 9502 5008 who may be able to guide you.

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