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Higher Education Student Resources

Support information for undergraduate and postgraduate students


Orientation sessions are offered for all students, and once enrolled an online orientation module is available on ARK, the University of Divinity Learning Management System.

View an introduction to the University of Divinity (YouTube video opens to a new page)

Academic Support Services

Course Advice

Course information and knowledgeable planning will help you maximise the options that are available to you. For any assistance regarding your course, please contact the Registrar via


FEE-HELP is an Australian Government loan scheme to help eligible fee paying students to pay their tuition fees. Look up the University of Divinity for more  information on tuition and other annual services fees.

Academic Skills

Study skills assistance is available. You can contact our Academic Literacy Support Officer, Ennis Macleod, for more details at

Study skills is also made available for enrolled students in our Student Central portal in ARK, our Learning Management System.

The University of Divinity Style Guide is a helpful guide to referencing, academic writing and presenting assignments.


Eva Burrows College library is located in Melbourne. The library is a learner-centered space, delivering optimum service and providing access to knowledge in a variety of formats.

All members can access a large digital collection and over 36,000+ print resources including specialised collections, with these excellent resources supporting quality research and study.

Students are introduced to Library staff during Orientation and are encouraged to take a tour and become familiar with the library resources. Email our librarians at if you require any help as they are committed to supporting you.

University of Divinity student ID card is needed to borrow from all libraries associated with the University. When you visit different University of Divinity libraries you will need to register before you borrow for the first time.

Educational IT Systems

The University has three major IT systems used by staff and students for learning, teaching and research:

  • ARK= the Learning Management System used to support all units at the University.  Instructions for access to ARK and related resources are sent to all NEW students prior to the commencement of Semester.  Units can be accessed 1 week prior to the commencement of the unit. Access to units are closed to students 2-4 weeks after the end of the unit.
  • Library Hub= digital library resources including databases, journals and e-books
  • Paradigm= the Student Information Management System, providing access to enrolment data and results

Inclusion Policy

The University of Divinity’s mission is to “demonstrate how to live in unity with
diversity”. Human rights, social justice, embrace of diversity and support for vulnerable
social groups are part of the University’s ethos. The Inclusion Policy aims to enable this
aspiration by providing the basis for an inclusive and accessible learning environment in
which all students have equal opportunity, and which is free from unlawful
discrimination and harassment. View the Inclusion Policy (opens to an external website).

Appeals and Complaints

Eva Burrows College complies with the Higher Education Standards Framework (HESF) and the University of Divinity policies. All students have the right

  • to seek a review of, or to appeal, a grade awarded to an assessment task
  • to make a complaint if they believe in good faith that there has been a breach of the Code of Conduct.

In either situation, there are initial processes available before a formal appeal or complaint is made. In the first instance, speak to your lecturer or Student Support Officer. Review information in the EBC Student Procedures Handbook (link to come) or on the University of Divinity webpage.

Support Staff

Our staff look forward to assisting you with any enquiries or concerns

Official points of contact for overseas students:

Other support staff:


Eva Burrows College has a range of accommodation options open to its students, The Salvation Army and the wider community.

At our Ringwood campus we have one bedroom, fully furnished apartments with continental breakfast supplied in the apartment. 

For more information
Contact us if you would like accommodation or hire any of our facilities.

General Student Information

WiFi Access

WiFi access is available to students on campus.

Student ID card

Students of the University are issued an ID card upon request and provision of a passport quality photo.

Emergency Procedures

During the first class on campus of each semester, lecturers advise students of the evacuation plan and first aid facilities.  These plans are posted in every classroom and all common areas of the college.

If you require services not listed above please contact the Registrar on