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BSB42015 Certificate IV in Leadership and Management

This course will introduce you to the tools essential to lead effectively and confidently as it will equip you to implement an operational plan, manage projects, monitor health and safety and show leadership in the workplace.

It is an introductory course for supervisors, team leaders as well as frontline and mid to upper level managers. It is a perfect qualification for people who find themselves in a supervisory role without any formal training in management or supervision.

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  • Duration18 months
  • Date30 July 2018
  • Delivery ModeOnline
  • Trainer(s) Carol Lynn
  • FeesIf this is your first qualification, the cost of the training is $1580.
    If this is your second or further qualification, the cost is $1850.
  • Smart and SkilledThis training is subsidised by the NSW Government.
    Check your eligibility

The BSB42015 Certificate IV in Leadership and Management is a nationally recognised training and is subsidised by the NSW government's Smart and Skilled program.

The course is suitable for individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. The course can be customised for Salvos Stores and Family Stores Managers

There are no entry requirements for this qualification. Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. Please discuss this with our course coordinator when you enrol.

The total number of units required for completion for the course is 12 units (4 core, 8 electives). 

The Salvation Army personnel may be eligible for finanacial assistance through the Course Assistance Board (CAB). Interested applicants should submit a signed CAB Form to All submitted CAB forms must be signed by the line manager/division to demonstrate the support of the applicant's department/corps/division. 

On graduation some of the career prospects could include
- Supervisor
- Line Manager
- Management Roles
- Operations Coordinator


  • BSBLDR401 Communicate effectively as a workplace leader

  • BSBLDR402 Lead effective workplace relationships

  • BSBLDR403 Lead team effectiveness

  • BSBMGT402 Implement operational plan


  • BSBCMM401 Make a presentation

  • BSBCUS402 Address customer needs

  • BSBCUS403 Implement customer service standards

  • BSBMGT401 Show leadership in the workplace

  • BSBMGT403 Implement continuous improvement

  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

  • BSBWOR404 Develop work priorities

  • TAEDEL404A Mentor in the workplace

On graduating from this course you could do the Diploma in Leadership and Management

For information on your study options email or speak to our course coordinator on (02) 9502 5008 who may be able to guide you.

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