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CHC42015 Certificate IV in Community Services

This course is for people who value making a difference in their community by contributing to build strong and inclusive communities. It reflects the roles of workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

This nationally recognised qualification is open to anyone studying in Australia.

  • Overview
  • Details
  • Units
  • Pathways
  • Request Information
  • Duration18 Months
  • DateEnrolment Applications open March 2021
  • Delivery ModeOnline
  • Trainer(s) Jeramy Nusco
  • Fees$2,320

Who should consider this training?

If you have a genuine interest in community issues and people, great communication skills, an ability to resolve conflict quickly, and able to work independently and in collaboration, then this course is perfect for you.

Entry Requirements

There are no entry requirements for this qualification. However, in order to ensure you are enrolled in the most suitable and appropriate course of study all applicants will be required to complete a pre-enrolment evaluation, as part of the Online Enrolment Application.

Course Structure

This certificate is a competency-based course which requires 15 units for the qualification (7 core units and 8 elective units).

Refer to the Units Tab above for a full list of units available at Eva Burrows College for this course.


This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

On graduation some of the career prospects could include
- Case worker
- Community Service Worker
- Migrant Community Worker
- Community Development Officer
- Family Support Worker
- Domestic Violence Worker

Learn More

For more details about this course click on the Course Information Brochure below.


  • CHCADV001 Facilitate the interests and rights of clients

  • CHCCCS004 Assess co-existing needs

  • CHCCOM002 Use communication to build relationships

  • CHCDIV001 Work with diverse people

  • CHCLEG001 Work legally and ethically

  • CHCPRP001 Develop and maintain networks and collaborative partnerships

  • HLTWHS003 Maintain work health and safety


  • CHCADV002 Provide advocacy and representation services

  • CHCCCS003 Increase the safety of individuals at risk of suicide

  • CHCCCS019 Recognise and respond to crisis situations

  • CHCCDE003 Work within a community development framework

  • CHCCOM001 Provide first point of contact

  • CHCGRP002 Plan and conduct group activities

  • CHCMHS001 Work with people with mental health issues

  • CHCPRT001 Identify and respond to children and young people at risk

One qualification – three pathways

Pathway 1

Pathway 2

Pathway 3


Recognition of Prior Learning


New to Community Services Currently work in the sector with no formal qualification Needing to upgrade your qualification
Aspiring to be a Community Services Worker. Have experience as a Community Services Worker but do not hold a current qualification. You already hold the CHC40708 Certificate IV in Community Services but are looking to upgrade.


Upon successful completion of all assessment tasks and being deemed competent in all units, you will be awarded a CHC42015 Certificate IV in Community Services. On graduating from this course you could consider completing the CHC52015 Diploma of Community Services.

For information on this course or any other Vocational Training courses email

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