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CHC52015 Diploma of Community Services

The course is for people who value making a difference in their community by contributing to build strong and inclusive communities.

If you have a genuine interest in community issues and people, great communication skills, an ability to resolve conflict quickly, to relate to people effectively and patiently and an ability to work independently and in collaboration, then this course is perfect for you.

The course reflects the roles of workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

This nationally recognised qualification is open to anyone studying in Australia.

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  • Duration2 years
  • Date27 July 2020
  • Delivery ModeOnline
  • Trainer(s) Jeramy Nusco
  • FeesThis training is subsidised by the NSW Government for eligible NSW residents. If this is your first qualification, the fees will be $4420, while for the second or further qualification, the fee is $4970.

    For students who are ineligible for the subsidy or live/work outside of NSW the fee is $4970.
  • Smart and SkilledThis training is subsidised by the NSW Government.
    Check your eligibility

The CHC52015 Diploma of Community Services is a nationally recognised qualification and is subsidised by the NSW government's Smart and Skilled program.

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the assessment requirements of units of competency. 

Credit (or recognition) for modules/units may be granted based on previous learning, studies, work and/or life experiences. Please discuss this with our course coordinator when you enrol.

The total number of units required for completion for the course is 16 units (8 core, 8 electives). 

On graduation some of the career prospects could include roles as :
- Team leader
- Community services worker
- Service manager
- Program facilitator
- Practice leader
- Community services coordinator
- Community agency manager
- Community development officer


  • CHCCCS007 Develop and implement service programs

  • CHCCOM003 Develop workplace communication strategies

  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

  • CHCDIV003 Manage and promote diversity

  • CHCLEG003 Manage legal and ethical compliance

  • CHCMGT005 Facilitate workplace debriefing and support processes

  • CHCPRP003 Reflect on and improve own professional practice

  • HLTWHS004 Manage work health and safety


  • BSBWOR502 Lead and manage team effectiveness

  • CHCADV005 Provide systems advocacy services

  • CHCCCS004 Assess co-existing needs

  • CHCCDE011 Implement community development strategies

  • CHCCSM004 Coordinate complex case requirements

  • CHCCSM005 Develop, facilitate and review all aspects of case management

  • CHCCSM006 Provide case management supervision

  • CHCDEV001 Confirm client developmental status

For information on further study options email or speak to our course coordinator who may be able to guide you on 02 9502 5012.

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