Support information for undergraduate and postgraduate students
Orientation
Orientation sessions are offered for all students, and once enrolled an online orientation module is available on ARK, the University of Divinity Learning Management System.
View an introduction to the University of Divinity (YouTube video opens to a new page)
Academic Support Services
Course Advice
Course information and knowledgeable planning will help you maximise the options that are available to you. For any assistance regarding your course, please contact the Registrar via enquiries@ebc.edu.au.
FEE-HELP
FEE-HELP is an Australian Government loan scheme to help eligible fee paying students to pay their tuition fees. Look up the University of Divinity for more information on tuition and other annual services fees.
Academic Skills
Study skills assistance is available via our Librarians. Contact Library staff for more details at library@ebc.edu.au
Study skills is also made available for enrolled students in our Student Central portal in ARK, our Learning Management System.
The University of Divinity Style Guide is a helpful guide to referencing, academic writing and presenting assignments.
Libraries
Eva Burrows College library is located in Melbourne. The library is a learner-centered space, delivering optimum service and providing access to knowledge in a variety of formats.
All members can access a large digital collection and over 36,000+ print resources including specialised collections, with these excellent resources supporting quality research and study.
Students are introduced to Library staff during Orientation and are encouraged to take a tour and become familiar with the library resources. Email our librarians at library@ebc.edu.au if you require any help as they are committed to supporting you.
University of Divinity student ID card is needed to borrow from all libraries associated with the University. When you visit different University of Divinity libraries you will need to register before you borrow for the first time.
Educational IT Systems
The University has three major IT systems used by staff and students for learning, teaching and research:
- ARK= the Learning Management System used to support all units at the University. Instructions for access to ARK and related resources are sent to all NEW students prior to the commencement of Semester. Units can be accessed 1 week prior to the commencement of the unit. Access to units are closed to students 2-4 weeks after the end of the unit.
- Library Hub= digital library resources including databases, journals and e-books
- Paradigm= the Student Information Management System, providing access to enrolment data and results
Students with Disabilities
We want every student at Eva Burrows College to succeed. Our Student Support Team are here to help you. Student Support Plans are available if you require support or adjustments for your studies. We encourage you to talk with the Registrar or a Course Advisor about your requirements when enrolling.
Inclusion Policy
The University of Divinity’s mission is to “demonstrate how to live in unity with
diversity”. Human rights, social justice, embrace of diversity and support for vulnerable
social groups are part of the University’s ethos. The Inclusion Policy aims to enable this
aspiration by providing the basis for an inclusive and accessible learning environment in
which all students have equal opportunity, and which is free from unlawful
discrimination and harassment. View the Inclusion Policy (opens to an external website).
Appeals and Complaints
Eva Burrows College complies with the Higher Education Standards Framework (HESF) and the University of Divinity policies. All students have the right
- to seek a review of, or to appeal, a grade awarded to an assessment task
- to make a complaint if they believe in good faith that there has been a breach of the Code of Conduct.
In either situation, there are initial processes available before a formal appeal or complaint is made. In the first instance, speak to your lecturer or Student Support Officer. Review information in the EBC Student Procedures Handbook (link to come) or on the University of Divinity webpage.
Support Staff
Our staff look forward to assisting you with any enquiries or concerns
Official points of contact for overseas students:
- Registrar: Norman Aquino norman.aquino@salvationarmy.org.au (03) 9847 5432
- Coursework Coordinator: Emma Moore emma.moore@salvationarmy.org.au 0491 656 213
Other support staff:
- Research Coordinator: Glen O’Brien glen.obrien@salvationarmy.org.au (03) 9847 5435
- Student Pastoral Support: Major Tracey English tracey.english@salvationarmy.org.au or 0457 846 215
- Library Services: Robyn Fagan library@ebc.edu.au
- Administration Support: Catherine Standing catherine.standing@salvationarmy.org.au (03) 9847 5428
Accommodation
Eva Burrows College has a range of accommodation options open to its students, The Salvation Army and the wider community.
At our Ringwood campus we have one bedroom, fully furnished apartments with continental breakfast supplied in the apartment.
For more information
Contact us if you would like accommodation or to hire any of our facilities.
General Student Information
WiFi Access
WiFi access is available to students on campus.
Student ID card
Students of the University are issued an ID card upon request and provision of a passport quality photo.
Emergency Procedures
During the first class on campus of each semester, lecturers advise students of the evacuation plan and first aid facilities. These plans are posted in every classroom and all common areas of the college.
If you require services not listed above please contact the Registrar on enquiries@ebc.edu.au