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CHCFIN006 - Establish the financial counselling relationship
CHCLEG001 - Work legally and ethically
BSBCRT511 - Develop critical thinking in others
BSBCUS402 - Address customer needs
BSBCUS403 - Implement customer service standards
BSBITU302 - Create electronic presentations
BSBITU303 - Design and produce text documents
BSBITU309 - Produce desktop published documents
BSBLDR404 - Lead a diverse workforce