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BSBOPS404 - Implement customer service strategies
BSBTWK502 - Manage team effectiveness
BSBWHS501 - Ensure a safe workplace
BSBWHS521 - Ensure a safe workplace for a work area
BSBXTW401 - Lead and facilitate a team
CHCADV005 - Provide systems advocacy services
CHCAOD005 - Provide alcohol and other drugs withdrawal services
CHCAOD006 - Provide interventions for people with alcohol and other drugs issues
CHCCCS003 - Increase the safety of individuals at risk of suicide