This course is for anyone who values making a difference in their community and wants to contribute to building strong and inclusive communities. It reflects the roles of workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
- Overview
- Details
- Units
- Pathways
- Request Information
- DurationThis is an online course with a flexible study plan, delivered via our online portal, Booth Online. You will have a maximum of 18 months from enrolment to complete this course.
- Date2025 Enrolment Intakes:
3 - 17 March
Course start date: 24 March
7 - 21 July
Course start date: 28 July - Delivery ModeOnline
- Trainer(s) Kim Porter
- Fees$3,375 AUD
This fee includes all learning and assessment resources, online support and assessment services for a period of 18 months.
Course fee reductions and subsidies may also apply for personnel of The Salvation Army. More information is available in the Personnel Development Policy here.
Who should consider this training?
If you have a genuine interest in community issues and people, great communication skills, an ability to resolve conflict quickly, and able to work independently and in collaboration, then this course is perfect for you.
"My experience undertaking education with Eva Burrows college has been wonderful. The staff were so helpful, and I found that they made things easy throughout the education process. The course content was amazing and very user friendly which kept me engaged in the coursework over the course of the year which allowed me to complete the course ahead of time. To anyone out there considering further or first-time study, I would certainly recommend Eva Burrows College." - Megan
"The experience of studying the Certificate IV in Community Services at Eva Burrows College has been fantastic. This is the second time I have studied at EBC. I completed a Certificate IV in Alcohol and Other Drugs with EBC as well. The learning resources are well produced, and the teaching staff are knowledgeable and bring vast experience from the workplace, which is very helpful.
The administrative aspects of the course are easily navigated, and staff were very supportive in helping me to achieve my goals. I would certainly consider more study and would recommend studying with Eva Burrows College." - Rachel
3 Important Things to Know
1. You have 18 months to complete this online course.
This is an online course with a flexible study plan, delivered via our online portal, Booth Online. You will have a maximum of 18 months, from enrolment, to complete this course.
2. You will gain a range of skills for a Community Service setting.
This qualification is for workers who provide a range of services and interventions to clients, and who implement community education and interventions.
3. Approximately 14 hours a week should be set aside for study.
We recommend students allocate a minimum of 14 hours per week to work through the Learner Guides, online activities and assessments.
Additional Information
Entry Requirements
There are no entry requirements for this qualification. However, in order to ensure you are enrolled in the most suitable and appropriate course of study all applicants will be required to complete a pre-enrolment evaluation, as part of the Online Enrolment Application.
This course is open to Australian residents. Unfortunately, we are not registered to accept international students. The eligibility of students will be confirmed during enrolment.
Course Structure
The CHC42021 Certificate IV in Community Services is a competency-based course which requires 15 units for the qualification (7 core units and 8 elective units).
Refer to the Units Tab above for a full list of units available at Eva Burrows College for this course.
Career Opportunities
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. On graduation some of the career prospects could include:
- Case Worker
- Community Service Worker
- Migrant Community Worker
- Community Development Officer
- Family Support Worker
- Domestic Violence Worker
Learn More
For more details about this course click on the Course Information Brochure below.
Ready to Apply?
To register your interest, email vtoenquiries@ebc.edu.au. The 2025 Enrolment Intakes for this course are:
- 3-17 March
- 7-21 July
An online enrolment application link will be emailed to you.
Core
-
CHCADV001 Facilitate the interests and rights of clients
-
CHCCOM002 Use communication to build relationships
-
CHCDFV001 Recognise and respond appropriately to domestic and family violence
-
CHCDIV001 Work with diverse people
-
CHCLEG001 Work legally and ethically
-
CHCPRP001 Develop and maintain networks and collaborative partnerships
-
HLTWHS002 Follow safe work practices for direct client care
Elective
-
CHCADV002 Provide advocacy and representation services
-
CHCAOD001 Work in an alcohol and other drugs context
-
CHCCCS003 Increase the safety of individuals at risk of suicide
-
CHCCCS004 Assess co-existing needs
-
CHCCCS019 Recognise and respond to crisis situations
-
CHCCDE019 Work within a community development framework
-
CHCGRP002 Plan and conduct group activities
-
CHCMHS001 Work with people with mental health issues
One qualification – three pathways
Pathway 1 - New |
Pathway 2 - RPL |
Pathway 3 - Upgrade |
New to Community Services |
Currently work in the sector with no formal qualification |
Needing to upgrade your qualification |
Aspiring to be a Community Services Worker. |
Have experience as a Community Services Worker but do not hold a current qualification. |
You already hold the CHC42015 Certificate IV in Community Services but are looking to upgrade. |
Upon successful completion of all assessment tasks and being deemed competent in all units, you will be awarded a CHC42021 Certificate IV in Community Services. Upon graduating from this course you could consider completing the CHC52021 Diploma of Community Services.
For information on this course or any other Vocational Training courses email vtoenquiries@ebc.edu.au