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CHC42015- Certificate IV in Community Services

This course is for anyone who values making a difference in their community and wants to contribute to building strong and inclusive communities. It reflects the roles of workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

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  • DurationThis is a self-paced, online course delivered via our online portal, Booth Online. You will have a maximum of 18 months, from enrolment, to complete this course.
  • DateEnrolment Intakes: 7-18 June, 5-15 October 2021
  • Delivery ModeOnline
  • Trainer(s) Jeramy Nusco | Kim Porter
  • Fees$2,320 AUD
    This fee includes all learning and assessment resources, online support and assessment services for a period of 18 months.

Who should consider this training?

If you have a genuine interest in community issues and people, great communication skills, an ability to resolve conflict quickly, and able to work independently and in collaboration, then this course is perfect for you.

"My experience undertaking education with Eva Burrows college has been wonderful. The staff were so helpful, and I found that they made things easy throughout the education process. The course content was amazing and very user friendly which kept me engaged in the coursework over the course of the year which allowed me to complete the course ahead of time. To anyone out there considering further or first-time study, I would certainly recommend Eva Burrows College" Megan.

3 Important Things to Know

1. You have 18 months to complete this online course.

This is a self-paced, online course delivered via our online portal, Booth Online. You will have a maximum of 18 months, from enrolment, to complete this course.

2. You will gain a range of skills for a Community Service setting.

This qualification is for workers who provide a range of services and interventions to clients, and who implement community education and interventions.

3. Approximately 10 hours a week should be set aside for study.

We recommend students allocate a minimum of 10 hours per week to work through the Learner Guides, online activities and assessments.

Jeramy Nusco, Trainer

Jeramy Nusco, Trainer in Community Services

“I’m looking forward to supporting another cohort of Community Services students. The diverse skills learnt in this course meet a range of different aspirations students hold. Hearing all of the stories and working through case studies really help personify what we do and how we will support the community."

Additional Information

Entry Requirements

There are no entry requirements for this qualification. However, in order to ensure you are enrolled in the most suitable and appropriate course of study all applicants will be required to complete a pre-enrolment evaluation, as part of the Online Enrolment Application.

This course is open to anyone living in Australia. It is not available to any residents living outside of Australia. The eligibility of students will be confirmed during the enrolment process.

Course Structure

The CHC42015 Certificate IV in Community Services is a competency-based course which requires 15 units for the qualification (7 core units and 8 elective units).

Refer to the Units Tab above for a full list of units available at Eva Burrows College for this course.

Career Opportunities

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. On graduation some of the career prospects could include:

- Case Manager
- Community Service Worker
- Migrant Community Worker
- Community Development Officer
- Family Support Worker
- Domestic Violence Worker

Learn More

For more details about this course click on the Course Information Brochure below.

Ready to Apply?

If you are interested in applying for this course, email the Course Coordinator and request an Online Enrolment Application. Enrolment Intakes for this course are;

- 7-18 June 2021
- 5-15 October 2021

Note: Outside of the Enrolment intake period, email and we will email you the Online Enrolment Application when the next intake opens.


  • CHCADV001 Facilitate the interests and rights of clients

  • CHCCCS004 Assess co-existing needs

  • CHCCOM002 Use communication to build relationships

  • CHCDIV001 Work with diverse people

  • CHCLEG001 Work legally and ethically

  • CHCPRP001 Develop and maintain networks and collaborative partnerships

  • HLTWHS003 Maintain work health and safety


  • CHCADV002 Provide advocacy and representation services

  • CHCCCS003 Increase the safety of individuals at risk of suicide

  • CHCCCS019 Recognise and respond to crisis situations

  • CHCCDE003 Work within a community development framework

  • CHCCOM001 Provide first point of contact

  • CHCGRP002 Plan and conduct group activities

  • CHCMHS001 Work with people with mental health issues

  • CHCPRT001 Identify and respond to children and young people at risk

One qualification – three pathways

Pathway 1 - New

Pathway 2 - RPL

Pathway 3 - Upgrade

New to Community Services
Currently work in the sector with no formal qualification
Needing to upgrade your qualification
Aspiring to be a Community Services Worker.
Have experience as a Community Services Worker but do not hold a current qualification.
You already hold the CHC40708 Certificate IV in Community Services but are looking to upgrade.

Upon successful completion of all assessment tasks and being deemed competent in all units, you will be awarded a CHC42015 Certificate IV in Community Services. On graduating from this course you could consider completing the CHC52015 Diploma of Community Services.

For information on this course or any other Vocational Training courses email

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