You are here: HomeCoursesFinder › CHC52015

CHC52015- Diploma of Community Services

This course is for people who value making a difference in their community by contributing to build strong and inclusive communities. It reflects the roles of workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

  • Overview
  • Details
  • Units
  • Pathways
  • Request Information
  • DurationThis is a self-paced, online course delivered via our online portal, Booth Online. You will have a maximum of two years from enrolment to complete 16 units of study, plus the 100 hours work placement component.
  • DateEnrolment Intakes: 5-16 July, 1-12 November 2021
  • Delivery ModeOnline + 100 Hours of Work Placement
  • Trainer(s) Jeramy Nusco | Teresia Kanyi
  • Fees$4,970 AUD
    This fee includes all learning and assessment resources, work placement assistance, online support and assessment services for a period of two years.

Who should consider this training?

If you have a genuine interest in community issues and people, great communication skills, an ability to resolve conflict quickly, and able to work independently and in collaboration, then this course is perfect for you.

3 Important Things to Know

1. You have two years to complete this online course.

This is a self-paced, online course delivered via our online portal, Booth Online. You will have a maximum of two years from enrolment to complete this course.

2. 100 hours of work placement is required to complete this course.

To ensure that you are well equipped for the Community Services role, this qualification also includes a mandatory 100 hours of work placement.

3. Approximately 10 hours a week should be set aside for study.

We recommend students allocate a minimum of 10 hours per week to work through the Learner Guides, online activities and assessments.

Entry Requirements

There are no entry requirements for this qualification. However, in order to ensure you are enrolled in the most suitable and appropriate course of study all applicants will be required to complete a pre-enrolment evaluation, as part of the Online Enrolment Application.

This course is open to anyone living in Australia. It is not available to any residents living outside of Australia. The eligibility of students will be confirmed during the enrolment process.

Course Structure

The CHC52015 Diploma of Community Services is a competency-based course which requires 16 units for the qualification (8 core units and 8 elective units).

Refer to the Units Tab above for a full list of units available at Eva Burrows College for this course.

Work Placement

Whether you are already working in the Community Services sector or are looking to move into the industry, work placement will give you an invaluable opportunity to put your course theory into practice.

Successful completion of this course requires 100 hours work placement in the Community Services field.  It may be possible to undertake your placement on-the-job if you are working in a suitable role in the Community Services sector.  If you are not currently working in the industry, you have the flexibility of identifying a placement or our Placement Officer can assist you to locate a suitable work placement. Due to the ever-changing demands placed on organisations it is not possible for the college to guarantee a suitable placement. For further information email the Course Coordinator.

Career Opportunities

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. On graduation some of the career prospects could include:

- Case Manager
- Community Service Worker
- Program Facilitator
- Community Development Officer

Individuals may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new opportunities within the sector.

Learn More

For more details about this course click on the Course Information Brochure below.

Ready to Apply?

If you are interested in applying for this course, email the Course Coordinator and request an Online Enrolment Application. Enrolment Intakes for this course are;

- 5-16 July 2021
- 1-12 November 2021

Note: Outside of the Enrolment intake period, email and we will email you the Online Enrolment Application when the next intake opens.


  • CHCCCS007 Develop and implement service programs

  • CHCCOM003 Develop workplace communication strategies

  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

  • CHCDIV003 Manage and promote diversity

  • CHCLEG003 Manage legal and ethical compliance

  • CHCMGT005 Facilitate workplace debriefing and support processes

  • CHCPRP003 Reflect on and improve own professional practice

  • HLTWHS004 Manage work health and safety


  • BSBWOR502 Lead and manage team effectiveness

  • CHCADV005 Provide systems advocacy services

  • CHCCCS004 Assess co-existing needs

  • CHCCDE011 Implement community development strategies

  • CHCCSM004 Coordinate complex case requirements

  • CHCCSM005 Develop, facilitate and review all aspects of case management

  • CHCCSM006 Provide case management supervision

  • CHCDEV001 Confirm client developmental status

One qualification – three pathways

Pathway 1 - New

Pathway 2 - RPL

Pathway 3 - Upgrade

New to Community Services
Currently work in the sector with no formal qualification
Needing to specialise in an area of Community Work
Aspiring Community Services Workers
Experience as a Community Services Worker, who has the experience but not the qualification
You already hold a Certificate IV or Diploma in Community Services but looking to upgrade your knowledge


For information on this course or any other Vocational Training courses email


Request information

* Required field

The Salvation Army is committed to upholding the Australian Privacy Principles. Click here for more information